Privacy Policy

Last updated: 20/09/2024

Introduction

At LetsLease Car Leasing ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

Personal Identification Information: Name, email address, phone number, postal address, date of birth, and financial information.
Vehicle Information: Details about the vehicle you are leasing or inquiring about.
Communication Data: Emails, phone calls, or any other communication between you and LetsLease.
Technical Data: IP address, browser type, device type, and browsing data when you use our website.

2. How We Use Your Information

We may use your personal data for the following purposes:

To Provide Our Services: Process your car leasing application and deliver relevant vehicle services.
Communication: Respond to your inquiries, provide customer support, and send service updates.
Marketing: Send you promotional offers and news about our services if you have opted in for such communications.
Legal Compliance: Comply with legal obligations, including regulatory requirements and law enforcement requests.
Improvement of Services: Analyze and improve our website and services based on user interactions and preferences.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Obligations: To perform the contract we have with you or to take steps at your request before entering into a contract.
Legitimate Interests: For our legitimate business interests, such as improving our services and managing our relationship with you.
Consent: Where you have given consent, for example, for marketing communications.
Legal Obligations: To comply with legal and regulatory requirements.

4. Data Sharing and Disclosure

We may share your personal data with:

Service Providers: Third parties who assist in providing our services (e.g., finance providers, insurance companies, and IT support).
Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
Public Authorities: To comply with legal obligations or protect our legal rights.

We will never sell your personal data to third parties.

5. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymise it.

6. Security of Your Data

We take appropriate security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Data Protection Rights

Under data protection laws, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data in certain circumstances.
Restriction: Request limitation of how we process your data.
Objection: Object to our processing based on legitimate interests.
Data Portability: Request transfer of your data to another provider.
Withdraw Consent: You can withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at hello@letslease.co.uk or call us on 0118 304 5889. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not complied with applicable data protection laws. For more information, please visit the ICO’s website at www.ico.org.uk.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

LetsLease Car Leasing
0118 304 5889
hello@letslease.co.uk